CSC Response Letter and Commitment Grid

CSC Response letter

March 11, 2011

Mr. Howard Sapers
Correctional Investigator
Office of the Correctional Investigator
PO Box 3421, Station D
Ottawa, Ontario
K1P 6L4

Subject:  Kent use of Force Investigation - January 8 to 18, 2010.

Dear Mr. Sapers:

I write to follow up on our recent discussions concerning the above mentioned matter, and to provide you with a formal list of commitments which I made to you during our conversation on March 7, 2011.  Please find attached a copy of the same. 

I have also attached for your reference a copy of our recent review into this matter.

As I mentioned to you during our discussion, I consider the gaps identified in the reports regarding this incident to be serious and requiring a comprehensive response as outlined in the attachment. The lack of managerial oversight and incomplete reporting at the local level is extremely concerning to me.

Should you have any questions or concerns, please do not hesitate to contact me.

Yours truly,

Don Head Signature

Don Head

Enclosures (2)

c.c.: Regional Deputy Commissioners
Assistant Commissioner, Correctional Operations and Programs
Senior Deputy Commissioner
Assistant Commissioner, Policy


Commitment Grid

  Commitment OPI Completion Date
1. RDC Pacific to provide a full accounting of the management of the s. 53, lessons learned and action plans at an upcoming ExCom meeting. RDC Pacific April 2011
2. RDC Pacific to review her previous decisions regarding the issuing of accountability letters and to minimally ensure there are performance expectation letters issued to appropriate staff/managers. RDC Pacific May 2011
3. Amend CD 567-5 Use of Firearms and CD 568-1 Recording and Reporting of Security Incidents to ensure that the displaying of a weapon is considered a reportable incident under Commissioner's Directive. ACCOP June 2011
4. A full "change of command" assessment/review will be conducted at Kent as part of the process of installing a new Warden at the institution.  This will assist in identifying any residual issues or any other issues that the new Warden must focus on when he takes command of the facility. ACCOP and
June 2011
5. Review of the processes associated with section 53 searches to ensure more rigor around the post search reports. ACCOP June 2011
6. All institutions will review their current contingency plans to ensure they are consistent with existing national emergency management policy with a further review/update to occur if required following the review identified in point 1 above. RDCs June 2011
7. Review how CSC HQ levels can conduct in an expedited manner the review of situations of use of force to ensure compliance with policy, and to identify and mitigate organizational risk. ACCOP and
September 2011
8. Review CSC's use of force model and associated governance structure using a team of both internal and external experts. SDC September 2011
9. CSC will make available our reports and actions plans for public access either through CSC or OCI website at the conclusion of the above actions. ACP and
October 2011